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How kudaselot Handles Your Personal Data

This Privacy Policy explains exactly what data we collect when you open an account, make a deposit via DANA, OVO or GoPay, or contact our support team. We keep it straight — no buried clauses, no surprise uses of your information.

Account data protectedDANA, OVO, GoPay wallet details handled securelyNo data sold to third partiesContact us to request changesApplies where local law permits
kudaselot How kudaselot Handles Your Personal Data
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

We apply SSL encryption to all data transmitted between your device and our servers — this covers account login, wallet transactions through DANA, OVO and GoPay, and any form you submit to support. Account security also relies on OTP verification: each new device login triggers a one-time code sent to your registered number before access is granted. Data retention follows a defined schedule — active account data is kept while your account is open; transaction logs are held for the period required under applicable law, then deleted.

SSL Encryption

Every data transfer — login, DANA or OVO deposit, account form — travels over SSL. Your credentials are encrypted end-to-end and never passed in plain text.

OTP Device Verification

New device logins require a one-time code sent to your registered number. This step blocks unauthorised account access even if login details are compromised.

Cookie Management

We use session cookies for account security and navigation. You control cookie acceptance in your browser; disabling them may affect login and wallet functions.

Defined Retention Schedule

Account and transaction data is kept for a period set by applicable local law. Once that period ends, data is deleted from our systems in line with our internal schedule.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to access, correct or delete any data we hold on your account, our support team handles those requests directly. You can reach us through live chat inside your account dashboard, by email, or through our help desk ticket system. We aim to respond to data-related requests within a reasonable period and will confirm receipt once your request is logged.

Live Chat Open the chat window from your account dashboard. Identify your request as a privacy matter so the right team picks it up without delay.
Email Support Send your data request by email with your registered account address in the subject line. We log every request on receipt and reply in sequence.
Help Desk Ticket Submit a ticket through our help desk portal, select the privacy category, and describe what you need — access, correction or deletion.

Your Privacy Rights — Common Questions

These are the questions we hear most often about how we handle your data. If something here does not cover your situation, contact our support team directly through live chat or email.

We collect your name, email address, contact number and the wallet identifiers linked to DANA, OVO or GoPay when you make a transaction. Device and session data is also logged for security.

We do not sell your data. We may share it with payment processors like DANA, OVO and GoPay to complete transactions, and with authorities where required by applicable local law.

Send a request via live chat or email using your registered account address. Include 'data access request' in the subject. We log it on receipt and respond within a reasonable period.

Yes. Submit a deletion request through our help desk or email. We will delete data that is not subject to a legal retention requirement and confirm once the deletion is done.

Transaction records are retained for the period required under applicable local law. After that period, records are removed from our active systems according to our retention schedule.

We log the transaction reference and wallet identifier to match funds to your account. We do not store your full e-wallet PIN, password or full account credentials at any point.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.