Reference

What Governs Your Account on kudaselot

These legal terms set out the rules that apply when you access kudaselot, covering account use, data handling, and eligibility depending on local law and the region you access from. Read them before you open an account — they are binding once you register.

Account TermsData & PrivacyCookie PolicyJurisdiction NoticeUser Rights
kudaselot What Governs Your Account on kudaselot
ACCOUNT SECURITY DETAIL

How We Handle Data, Cookies and Account Security

We collect account data — name, contact details, linked e-wallet identifiers — only to operate your account, process your transactions, and comply with fraud-prevention obligations. We do not sell or share your personal data with third-party marketers. You can request a copy of the data we hold, ask us to correct inaccuracies, or request deletion subject to any retention obligations we have under applicable law.

Cookie Controls

We use session and functional cookies to keep you logged in and remember your wallet preference. You can manage cookie settings through your browser at any time without losing account access.

Data Retention

Account records are kept for as long as your account is active and for a period after closure as required by applicable regulations. You may request confirmation of how long your specific data is held.

Account Security

Login is protected by OTP verification sent to your registered mobile number. If you suspect unauthorised access, lock your account immediately from the Security tab and contact live chat.

Data Correction Requests

To update your registered name, mobile number, or linked wallet details — DANA, OVO, or GoPay — submit a correction request through the Help Centre with a valid identity document attached.

LEGAL CONTACT PATHS

Reach Us About a Legal or Policy Matter

If you have a question about these terms, want to request a data correction, or need to dispute an account decision, our support team handles legal queries separately from general account help. Raise your issue clearly and include your registered account ID so we can locate your record without delay.

Live Chat Open the chat widget from any page while logged in. State your query is a legal or policy matter so the agent routes it correctly from the start.
Email Support Send your legal query to our support address listed in your account dashboard. Include your account ID and a clear description of the issue for a faster response.
Account Help Centre The Help Centre under your account settings covers data requests, cookie preferences, and policy change queries — accessible directly after login on any device.

Common Legal and Policy Questions

These are the questions we get most often about terms, data rights, and account conditions. If yours is not here, live chat or email support can handle it directly.

Yes, if you access kudaselot from Indonesia and local law in your region permits it, these terms apply from the moment you register an account and agree at signup.

Yes. Submit a data access request through the Help Centre after login. We will confirm what we hold and provide it within the timeframe required under applicable regulations.

We verify that the name on your account matches the registered name on your DANA, OVO, or GoPay wallet. A mismatch triggers a manual check to protect against unauthorised transfers.

Adjust your browser cookie settings at any time. Functional cookies needed to keep you logged in will remain active; all other tracking categories can be declined without affecting your account.

We retain certain records after account closure as required by law. You can request details of the specific retention period that applies to your account via email support.

We publish updates on this page with a revised effective date. Continuing to use your account after that date means you accept the updated terms — check this page periodically.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.