Withdrawing Funds Back to Your Wallet
When you want to pull your balance out, go to the Cashier and select Withdraw. We send funds back to the same wallet you used to deposit — DANA, OVO, or GoPay — so the money lands in an account you already own and control. Make sure your wallet number in your profile matches the one you're withdrawing to; a mismatch will
hold the transaction until we verify it. We do not set a maximum number of withdrawal requests per day, but each request goes through a short identity check before it clears.
- Open Withdraw in Cashier — Head to the Cashier tab and choose Withdraw. Your linked wallet details appear automatically if saved during deposit.
- Confirm Your Wallet Details — Check that your DANA, OVO, or GoPay number shown matches your actual wallet. Update it in account settings if needed.
- Enter the Withdrawal Amount — Type the amount you want to withdraw. It cannot exceed your current available balance shown on the dashboard.
- Complete the Identity Check — Submit the request. A short verification step runs before funds are released to your chosen wallet.